Quality Assurance
How we meet expectations and secure great outcomes.
Ensuring our clients get the support they need through our Quality Management System
Connect People is committed to using latest technology and management systems to ensure our clients get the support needed to satisfy their project requirements. Our Management Team knows that the provision of the best services the best employees to our clients will only come about if Connect People has Quality Assurance and Continuous Improvement systems in place.
How does it work?
Connect People has chosen to provide this environment by following company policies, guidelines and procedures, along with systems in place to record all data. All members of staff are required to work within the Quality Management System, ensuring our clients expectations are exceeded by the delivery of exceptional quality and service.
Connect People’s systems and procedures, along with the technology at hand is under constant review and all employees are committed to the system, maintenance and improvement, to guarantee the ongoing relevance of the system to the business.
Connect People provides excellent results to ensure the ongoing success of each assignment by adhering to the following:
- Single point of contact for project recruitment
- Connect People will monitor the on-going performance of employees
- Ensure all safety requirements are met prior to commencing any project, and
- Continually liaise with the client to ensure the clients expected outcomes are exceeded by an exceptional high standard quality of service
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